Enjoyed my coffee and sweet treats. A uniform taste across all the Costa’s that I enjoy. Service was a tad slow but it was a bit busy. Staff were attentive but came across very rude when taking to some customers. Very blunt mannerisms. Served me quickly and without any issues. Nice little cafe to have a catch up with friends and enjoy the lovely treats and coffee.
Service was a little delayed due to a customer complaining to the only member of staff serving on arrival however once the other member of staff came back from the toilet my order was taken and service was fast. It wasn't crowded. It's quite nice in this branch. It has alot of indoor seating. AC perfect. Enjoyed my sandwich and drink.
Foreign blonde lady on the till with absolutely no regard for customer service. Sarcastic and rude to customers. I ordered toasted ham and cheese and was practically cremated Another person asked for a table to be cleaned and she ignored him as she was too busy speaking to a male colleague in another language! Was also being short with a young Asian colleague who was actually really polite! Also making a point that they close at 4.45 when on the website it states 6pm closing time. Disgusting way to behave and shall not go there again!
Tried to sit outside and an empty seat causing the 1 customer at the table to throw his drink at me and spill my own drink. Went inside to complain and none of the staff cared. Will be boycotting Costa and sharing this story Utterly appalling behaviour by both customer (who went inside shop) and staff.
